22 cu. ft. Capacity Counter Depth 4-Door Flex Refrigerator with Family Hub (2017)

the appliance looks really nice and is easy to clean but that is about it. the ice maker is constantly frosted over, once or twice a week at minimum. ice also tends to stick in the chute then melts and leaks out the front of the appliance. we ended up purchasing a counter-top ice maker to augment a $$$$ refrigerator. the touch panel is not very responsive and now after the latest tizen 6 update, completely worthless. no way to downgrade back to the previous version. all of the other features that are good about this appliance get lost by the fact it can't make ice and that the touch panel is rendered useless. would not purchase again, would not recommend any samsung product. samsung has made it pretty clear that they don't care to fix the issues with their products.

i own a rf22m9581sg/aa which recently has showed an issue with the ice maker keeps frosting. when i was connected with a customer representative, i complained that the service location that samsung is recommending has a lead time of 2 weeks just to pay visit to run a diagnostic test, and apart from this really long wait i have to endure he describes it as a "courtesy service" so that i should just take whatever samsung or so called a samsung certified service center can provide and be thankful. as matter fact, you should be aware there is a suitcase file due to continuing issues with the ice maker in various models. i would strongly suggest to do some research before purchasing samsung products.

we have had issues from 2 weeks in...horrible product- ice maker never works, smart connect never worked, and now freezer is out- year 4. dont buy:(

We purchased this refrigerator in December 2017 as part of a remodel after a house fire that destroyed everything we owned. The ice maker/dispenser never worked. I don't personally care that much, because I'm not a frequent ice user, but my husband, children, and guests would like ice in their drinks. We scheduled a service call and the repair guy showed up, but after tearing the ice maker apart, realized he did not have the right part to fix it. He then left, leaving the disassembled ice machine part (covered in ice and melting on my kitchen floor). He said he needed to get the part and would "be right back". That was in July 2017 and I have never seen him, or any other repair person, again. When one pays nearly $5k for a "top of the line" refrigerator, it seems like a safe bet that it will work as advertised (at least for a little while), but not so with this unit. The bells and whistles of the touch screen are neat, but we rarely use them. Also, there are parts of the design that just don't make any sense. There is one shelf on the left upper door that literally nothing fits in. It's way to thin/narrow to put even a single stick of butter. It's just weird. Other than that, it's a fine refrigerator. I wouldn't say it's worth the price, though, and I wouldn't purchase it again.

Love the fridge and the option to make one of the bottom doors a fridge or freezer. Buy be ware, we read that the ice makers go on these fridges. Or fridge was delivered on 9/15/18. The ice maker stopped working in less than 5 months. Samsung service was great and came out and replaced the ice maker. The fridge is under warrenty with Samsung for a year. I recommend buying an additional protection plan if you purchase this refrigerator. Family Hub is limited as to what it can do.