30" Chef Collection Single Wall Oven with Flex Duo

Not exactly a double oven, but gives you some options. Installed in time for pre-Thanksgiving cooking, we had little time to learn. On the positive, it preheats very fast, and shows you the interior temp as it's heating up. It is attractive with stainless exterior, blue enameled interior, and a touch screen for programming your cooking and delay start. Has excellent interior lighting, lower section illuminated in front by lights built into the door; no shadowing from above. It is a steam oven, when you want one, but the water must be drained from the oven after use and is Wi-Fi control, if you first set the oven to that setting. As a single oven, the convection fans turn on and off to distribute the hot air, however the top of the oven is still the hottest area and they did not correct that. The divider allows cooking at 2 different temps, within a range, but of course, limits the size of dish that can be accommodated. With the divider in, neither oven could accommodate a standing 1/2 shank ham. The gliding rack makes easy handling a heavy dish, but has limited positions in a divided oven since it takes the space of 2 racks and then only shallow pans can be used on it. The digital panel displaying a digital clock goes dark after 2 hrs., you'll only find this noted in the manual's fine print, so don't expect to have a clock in the kitchen on this appliance, as the company's promo pics show. The interior oven glass(??) is scratched by Teflon scouring pad, such as that on the back of a sponge. CustServ says its's glass, but can provide no explanation as to why it would be scratched,(or another contact to talk to about it.) Lost in translation, the user's manual does not otherwise provide specific care instructions for the glass parts. In one place(pg51,) it says do not use steel wool pad, but elsewhere(pg42,) it says a soap-filled steel-wool pad(Brillo) can be used on the exterior frame?! The Hybrid cleaning mode with steam did not effectively clean after our Thanksgiving cooking and spills, with its burnt-on grime. Trying self clean, now. Crossing fingers that we don't have problems develop as some other reviewers have noted. Purchased extended gap coverage from dealer, just in case.